Support centre
Search through our support articles for answers to the most common questions, including messaging tutors, booking lessons, and more. If your question isn't covered below, let us know.
Student
Booking types
25 May, 2023
There are 2 booking options: Ongoing & Fixed. Ongoing is for long-term tuition, like learning the Piano. Fixed is ideal for short-term tuiti...
Student
Consultation with a tutor
18 Oct, 2022
A consultation is a great way to get to know a tutor before booking a lesson. You can book a consultation from the tutor profile and it will...
Tutor
Special offers
09 Oct, 2022
Tutors can add a discount for the first lesson with a new student. This is a percentage of the normal lesson cost.
Tutor
Online Tuition: Tutor Guide
12 Jul, 2022
Guide for tutors to understand how to manage online lessons through TeachTutti's integrated system
Student
Online Tuition: Student Guide
12 Jul, 2022
This guide tells students how to use TeachTutti's integrated video conferencing
Student
Spotlight - Promoting excellent tuition
23 Jan, 2022
TeachTutti prepares a spotlight for tutors who stand out. We promote these spotlights widely on social media. This gives the tutor more expo...
Tutor
Rating the punctuality of tutor invoices
22 Aug, 2021
Invoices are marked on their punctuality. Prompt invoicing is an expected of tutors and is a criteria for becoming a Toptutor.
Student
Toptutors - Rewarding quality tuition
05 Aug, 2021
Toptutor is a status that we award to tutors who have a proven high standard of teaching and are highly rated by their students.
Tutor
Response rate and response time
07 Jul, 2021
Your response rate and response time show how quickly and consistently you reply to messages and booking requests. They are shown on your pr...
Tutor
Messaging students with TeachTutti
26 May, 2021
Some people may suggest that you chat on Facebook messenger, WhatsApp, by text, or somewhere other than TeachTutti. If you talk outside of T...
Student
Paying and messaging tutors
25 May, 2021
Some people may suggest that you chat on Facebook messenger, WhatsApp, by text, or somewhere other than TeachTutti. If you talk outside of T...